Case Studies
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Jubilance

How Jubilance generated over 37X in ROI with Mailability.io

+54%
Activity on Site
+96%
Email Attributed Revenue
37x
Email Sales Uplift
+60%
Revenue Generated

Jubilance is a health and wellness company that supports women’s emotional well-being with science-backed supplements for PMS. Their clinically-tested formula helps address monthly mood changes, and their direct-to-consumer model empowers women while breaking the stigma around PMS.

Industry

E-commerce 

email PLATFORM

Klaviyo

LOCATION

Global, USA

PRODUCT
intent scoring
AI LISTS
The Story at a glance
Background

Despite a strong online presence, Jubilance aimed to further optimize email engagement and revenue by accurately targeting high-intent customers with personalized messaging.

Solution

Jubilance leveraged Mailability’s cutting-edge AI to refine their email marketing strategy. By analyzing customer behavior and identifying key engagement patterns.

Result

Jubilance used predictive analytics to identify high-intent customers, designed hyper-personalized campaigns for stronger engagement, and implemented automated, data-driven strategies that adapted in real time to boost conversions.

Mailability has been a game-changer for us. Their AI-driven segmentation allowed us to reach our customers more effectively, leading to incredible results. Our ROI skyrocketed, and our engagement rates have never been higher.
Devon Lantry
E-commerce manager, Jubilance.com

Challenges & Solutions

Challenge
Jubilance wanted to increase on-site activity, but their lists and segments fell short

Jubilance set out to drive more meaningful on-site activity through email marketing, aiming to turn subscriber interest into real actions on their store. While their existing lists and segments generated some traction, they struggled to consistently reach the right shoppers at the right time. As a result, valuable opportunities to re-engage customers and boost visits were being missed, limiting the overall impact of their email efforts.

Solution
Jubilance used Mailability’s AI intent scoring and AI lists to drive stronger engagement

By partnering with Mailability.io, Jubilance transformed their email strategy with AI-powered intent scoring and dynamic lists. These tools enabled the brand to identify when shoppers were most likely to engage and automatically target them with timely, relevant messages. The result was a dramatic improvement in performance, Jubilance achieved a 37X increase in on-site activity by reaching the right customers at the perfect moment.

Challenge
Jubilance needed to re-engage a large list of unengaged shoppers without risking deliverability

Jubilance had built up a sizable list of shoppers who had grown unengaged over time, a valuable audience they wanted to revive. However, the team was concerned that manually reaching out to these inactive subscribers could backfire, potentially harming their sender reputation and deliverability scores. Without a smarter, safer way to reactivate this segment, those shoppers, and the revenue they represented, remained out of reach.

Solution
AI-powered revival warmed up the right shoppers and guided them toward conversion

Jubilance leveraged Mailability’s AI Revival Flow to breathe new life into their unengaged audience without compromising deliverability. The AI carefully identified and warmed up the right shoppers, re-engaging them through thoughtfully timed and targeted messages. Once these shoppers showed renewed interest, Mailability’s smart algorithm seamlessly transitioned them into the broader AI campaign list — driving first-time purchases and reorders while safeguarding the brand’s email reputation.

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