Case Studies
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SmellWell

How We Drove +151% Email RevenueBy Using Klaviyo + Mailability’s AI-Driven Intent Scoring

63.25%
Total Store Revenue Increase
151.5%
Email Revenue Increase
+281.25%
Activity on Site Increase
Revenue Generated

SmellWell is a climate-neutral, eco-friendly odor and moisture eliminator for your shoes and gear. Each reusable insert is filled with activated bamboo charcoal and natural mineral blends that absorb moisture, neutralize odors, and leave behind a fresh scent for up to six months per pair.

Industry

E-commerce 

email PLATFORM

Klaviyo

LOCATION

Global, USA

PRODUCT
intent scoring
AI LISTS
AI Flows
The Story at a glance
Background

SmellWell had a solid email strategy in place, using strong branded messaging through Klaviyo. Their flows were running smoothly, campaigns were well-segmented using best-practice lists, and overall performance was solid.But over time, results started to slow and several lists that once performed well began to lose traction.

Solution

That’s when they teamed up with Mailability.io, the AI intent scoring platform built for Klaviyo. Mailability layered on precise AI-driven segments for campaigns and flows unlocking hidden potential among unmanaged shoppers.

Result

OutcomeThe results in just 30 days: 151% increase in campaign revenue 281% more on-site activity 63.25% boost in total store revenueAll leading to over 40% Klaviyo-attributed revenue

“Mailability transformed our solid email setup into an amazing revenue machine. The results in 30 days blew us away, and they’ve been taking great care of our performance..”
Anton Haglund
Co-founder, SmellWell

Challenges & Solutions

Challenge
Manual segmentation limited SmellWell's ability to scale revenue predictably

SellWell had a large pool of dormant shoppers who hadn’t interacted in months, but they lacked an effective way to re-engage them. Without a clear strategy or smart targeting, previous efforts to revive this segment had little impact and risked harming deliverability.

Solution
AI-powered audience selection delivered a 151.5% increase in revenue in under 30 days

By switching to Mailability’s AI campaign lists, SmellWell was able to automatically identify and target high-intent shoppers for each campaign. This hands-free, real-time segmentation led to a 151.5% increase in email revenue in less than 30 days, with no need for manual list building.

Challenge
SmellWell's reactivation efforts lacked precision and struggled to deliver meaningful results

SellWell had a large pool of dormant shoppers who hadn’t interacted in months, but they lacked an effective way to re-engage them. Without a clear strategy or smart targeting, previous efforts to revive this segment had little impact and risked harming deliverability.

Solution
Targeted reactivation turned disengaged profiles into active, high-value customers

Ripple Yoga leveraged Mailability’s Intent Scoring and AI Hyper Intent Flow to identify exactly when shoppers were ready to engage or buy. By reaching customers at the precise moment of intent, they achieved a spike in conversions and significantly increased on-site activity — turning timely personalization into real results.

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